COVID-19 Update November 2020

Cheshire and Warrington Carers Trust have taken the decision to suspend all face-to-face service delivery, effective from Thursday 5th November 2020 following the latest government announcement. This will be reviewed in one month, depending on future government guidance. One to one face to face appointments may be available in exceptional circumstances. We believe this is in the best interests of our staff and volunteers as well as the carers who we support, many of whom are caring for someone with disabilities or serious health problems.

We do however remain “open for business” by telephone, social media and email, and appointments are very much available via Zoom and over the phone. Please don’t hesitate to contact us on the helpline or via email – we are here to support you as much as we can through this difficult time.

Staff will be working remotely and our offices will not be accessible to carers during this time. We are aware that the need for information, advice and support for carers remains critical during these uncertain times. We shall do everything we can to make sure we are able to help.

Please check our Facebook page, @CheshireandWarringtonCarersTrust for regular updates.  

Providing valuable support for Carers

Carers provide substantial, unpaid support to individuals who need extra help to manage day-to-day life. Carers may not live in the same house and they do not have to be related to the person they look after. Most Carers are happy to look after relations or friends, but sometimes they need extra support to continue in their caring role.

Caring for someone covers lots of different things, like helping with washing, dressing, eating or taking someone to regular appointments. Cheshire West Carers Support Service provides information, advice, support and services to Carers.

For initial enquiries, please call the helpline on

0300 102 0008

Who is a Carer?

A Carer is someone who, without payment, provides help and support to a partner, child, relative, friend or neighbour, who could not manage without their help. This could be due to age, physical or mental illness, addiction or disability. The Carer may be an adult, child or young person. The Carer may be helping with:

  • personal care, such as washing and dressing;
  • going to the toilet, or dealing with incontinence;
  • eating;
  • taking medicines;
  • getting about at home or outside;
  • practical help at home, keeping them company; or
  • emotional support or communicating.

All Carers who provide care to someone are entitled to an assessment on their own or with the person they care for, regardless of how much caring they do.

Do you need to download a carer referral form?

Share This